Billing and Payment Policy

SECTION 1 - PURPOSE AND SCOPE

1.1 Scope of Billing and Payments. This Billing and Payment Policy ("Policy") governs all financial transactions between JobScoot LLC ("JobScoot," "we," "us," or "our") and its clients ("Client," "you," or "your"), including subscription charges, recurring billing authorizations, payment processing, failed payment procedures, plan modifications, and the handling of unauthorized payment disputes.

1.2 Legal Incorporation. This Policy is incorporated by reference into JobScoot's Terms and Conditions and forms part of the legally binding agreement between JobScoot and every paying client. By completing a purchase on the JobScoot platform, you confirm that you have read, understood, and agreed to this Policy in its entirety.

1.3 Transparency and Protection. This Policy is designed to ensure complete transparency regarding how, when, and on what basis your payment method is charged, and to protect both the client and JobScoot from unauthorized, erroneous, or fraudulent billing activity.

1.4 Third-Party Payment Processing. JobScoot processes all payments through Stripe, Inc. ("Stripe"), a third-party payment processor. By purchasing a subscription, you also agree to Stripe's Terms of Service and Privacy Policy, available at stripe.com. JobScoot does not store, access, or retain your full card details at any time. All card data is handled exclusively and securely by Stripe.

SECTION 2 - SUBSCRIPTION PLANS AND PRICING

2.1 Available Plans. JobScoot offers the following subscription tiers, each available on a Monthly or Quarterly billing basis:

2.2 Add-On Services. In addition to base subscription plans, clients may purchase optional add-on services at the time of checkout or during their active subscription. Add-on pricing at the time of publication includes:

2.3 Quarterly Pricing. Clients who elect the Quarterly billing option receive a discount applied to the total quarterly charge. The quarterly plan is billed as a single upfront lump-sum payment covering three full months of service. The per-month equivalent rate is lower than the monthly plan rate. The discount amount will be displayed clearly at checkout prior to payment confirmation.

2.4 Price Display. All prices displayed on the JobScoot website and checkout page are denominated in United States Dollars (USD). Prices are exclusive of applicable taxes unless otherwise stated.

2.5 Pricing Accuracy. JobScoot makes every effort to ensure pricing displayed on its website is accurate at all times. In the event of a pricing error, JobScoot reserves the right to cancel the affected transaction and notify the client, offering the option to repurchase at the correct price.

2.6 Price Modifications. JobScoot reserves the right to modify subscription pricing at any time. Active subscribers will receive written notice of any price change to their registered email address at least thirty (30) days prior to the change taking effect on their account. If a client does not wish to continue at the new price, they must cancel their subscription before the new pricing takes effect on their next billing date. Failure to cancel before the effective date of the price change constitutes the client's acceptance of the new pricing.

SECTION 3 - PAYMENT AUTHORIZATION

3.1 Express Recurring Billing Authorization. By completing a purchase of any Monthly or Quarterly subscription plan on the JobScoot platform, you expressly, knowingly, and irrevocably authorize JobScoot and its payment processor, Stripe, to:

3.2 Monthly Authorization. For Monthly plans, your payment method will be charged every thirty (30) calendar days from your original purchase date. For example, if you purchased on the 5th of a month, you will be charged again on the 5th of the following month, and on the 5th of each subsequent month thereafter.

3.3 Quarterly Authorization. For Quarterly plans, your payment method will be charged every ninety (90) calendar days from your original purchase date as a single lump-sum payment equal to the full three-month quarterly rate. The quarterly charge is not divisible into monthly installments after purchase.

3.4 Add-On Authorization.

3.5 Authorization Confirmation. Upon completing your purchase, you will receive an email receipt from Stripe confirming the charge amount, date, and billing frequency. This receipt constitutes confirmation of your recurring billing authorization and is retained by JobScoot as evidence of your informed consent to the charges.

3.6 Responsibility to Maintain Valid Payment Method. It is your sole responsibility to ensure that the payment method on file with JobScoot remains valid, unexpired, and funded at all times. JobScoot is not responsible for service interruptions caused by an outdated, expired, or invalid payment method.

3.7 Updating Payment Information. You may update your payment method at any time through the client portal or by contacting [connect@jobscoot.com]. Payment method updates must be made before the next scheduled billing date to ensure uninterrupted service.

SECTION 4 - BILLING CYCLE AND RENEWAL

4.1 Automatic Renewal. All JobScoot subscriptions - both Monthly and Quarterly - automatically renew at the end of each billing cycle at the then-current subscription rate. Renewal is automatic and does not require any additional action from the client.

4.2 No Manual Renewal Required. JobScoot does not send renewal reminder invoices before processing recurring charges. It is the client's sole responsibility to track their billing dates and cancel prior to renewal if they do not wish to be charged for the next cycle.

4.3 Renewal Charge Timing. The renewal charge is processed on the same calendar date as the original purchase date each month or quarter. If the renewal date falls on a weekend or public holiday, the charge may be processed on the next available business day.

4.4 Renewal After Cancellation Request. If a cancellation request is submitted after a renewal charge has already been processed, that renewal charge is non-refundable. The cancellation will take effect at the end of the newly commenced billing cycle. No exceptions to this rule will be made.

4.5 Quarterly Renewal. Quarterly subscriptions renew as a full lump-sum quarterly charge every ninety (90) days. A client who cancels a quarterly subscription after renewal has been processed will continue to receive services through the end of that paid quarter. No refund will be issued for any remaining months within the paid quarter.

4.6 Renewal Notification. While JobScoot is not obligated to provide renewal reminders, we may at our discretion send an informational billing notification to the client's registered email address prior to renewal as a courtesy. The absence of such a notification does not negate the client's billing obligation or entitle the client to a refund if the charge is processed without a reminder being received.

SECTION 5 - TAXES

5.1 Exclusive of Taxes. All subscription prices listed on the JobScoot website are exclusive of applicable taxes unless explicitly stated otherwise.

5.2 Tax Calculation. Applicable federal, state, or local sales taxes, use taxes, or similar levies will be calculated based on the client's billing address and added to the total charge at checkout. The tax amount will be displayed to the client prior to payment confirmation.

5.3 Client Tax Responsibility. The client is responsible for any applicable taxes arising from their use of JobScoot services. JobScoot is not responsible for determining the client's individual tax obligations beyond collecting and remitting taxes as required by applicable law.

SECTION 6 - FAILED PAYMENTS

6.1 Initial Failure. If a scheduled recurring charge fails due to insufficient funds, an expired card, a frozen account, or any other reason, JobScoot will make the following retry attempts automatically through Stripe:

6.2 Client Notification. Upon the first failed payment attempt, JobScoot will send a written notification to the client's registered email address advising of the failed payment and requesting that the client update their payment information immediately.

6.3 Service Suspension. If payment is not successfully collected within ten (10) calendar days of the original scheduled billing date following all retry attempts, JobScoot reserves the right to suspend service delivery without further notice. During a suspension period caused by failed payment:

6.4 Reactivation. If the client resolves the failed payment within the ten (10) day window and service has not yet been suspended, service will continue uninterrupted. If service has already been suspended, reactivation will be treated as a new billing cycle commencing from the date payment is successfully collected. No service credit will be provided for the suspended period.

6.5 Account Termination for Non-Payment. If payment remains unresolved for more than thirty (30) days from the original failed payment date, JobScoot reserves the right to permanently terminate the client's account without further notice. Termination for non-payment does not entitle the client to a refund of any prior payments made.

6.6 Client Responsibility. The client is solely responsible for maintaining a valid and funded payment method. JobScoot is not liable for any loss of service, missed applications, missed outreach, or career-related consequences arising from service suspension due to failed payment.

SECTION 7 - PLAN UPGRADES AND DOWNGRADES

7.1 Upgrades. A client may upgrade their subscription plan at any time during an active billing cycle. Upon upgrading:

7.2 Downgrades. A client may request to downgrade their subscription plan at any time. Upon requesting a downgrade:

7.3 Quarterly to Monthly Transitions. A client on a Quarterly plan who wishes to switch to a Monthly plan must cancel their Quarterly subscription and allow it to expire at the end of the current quarterly cycle, then repurchase on a Monthly basis. No refund will be issued for the remaining months of the paid quarterly cycle.

7.4 Plan Change Confirmation. All plan changes will be confirmed via email to the client's registered email address. It is the client's responsibility to review this confirmation and contact [connect@jobscoot.com] within forty-eight (48) hours if they believe the confirmation contains an error.

SECTION 8 - RECEIPTS AND BILLING RECORDS

8.1 Automatic Receipts. A payment receipt is automatically generated and delivered to the client's registered email address by Stripe following every successful charge. This receipt confirms the amount charged, the date of charge, and the billing description.

8.2 Billing History Access. Clients may access their full billing history, including all past receipts and upcoming charge dates, through the client portal or by contacting [connect@jobscoot.com].

8.3 Billing Record Retention. JobScoot maintains a complete and tamper-evident billing record for every client account for a minimum of twenty-four (24) months. These records, including Stripe transaction IDs, charge timestamps, amounts, and billing authorization confirmations, are retained as part of JobScoot's evidence package and may be submitted in any billing dispute, chargeback response, or legal proceeding.

SECTION 9 - UNAUTHORIZED CHARGES AND FRAUD PREVENTION

9.1 Reporting Unauthorized Charges. If you believe your payment method has been charged by JobScoot without your authorization, you must contact JobScoot immediately at [connect@jobscoot.com] before taking any action with your bank or card issuer.

9.2 Investigation Process. Upon receiving a report of an unauthorized charge, JobScoot will:

9.3 If the Charge Is Found to Be Erroneous. In the unlikely event that JobScoot determines a charge was made in error - for example, due to a technical billing fault - JobScoot will issue a full refund of the erroneous charge within ten (10) business days.

9.4 Fraudulent Chargeback Warning. Initiating a chargeback with your bank or card issuer by falsely claiming a charge was unauthorized - when in fact the charge was made pursuant to your valid subscription authorization - constitutes fraud. JobScoot takes fraudulent chargeback activity extremely seriously and will:

SECTION 10 - CHARGEBACK DISPUTE RESPONSE PROCESS

10.1 JobScoot's Position. JobScoot maintains a comprehensive and robust chargeback defense process. Every client account generates a continuous, timestamped evidence trail from the moment of purchase through the end of the subscription. This evidence trail is specifically maintained for the purpose of defending against payment disputes.

10.2 Evidence Submitted in Every Chargeback Response. In response to any chargeback or payment dispute filed against a JobScoot charge, JobScoot will submit to the card network or payment processor the following complete evidence package:

10.3 Outcome of Chargeback Disputes. The completeness of JobScoot's evidence package is specifically designed to meet and exceed the evidentiary requirements of major card networks including Visa, Mastercard, and American Express for chargeback disputes. Clients should be aware that filing a chargeback against a legitimate charge is unlikely to succeed in the face of this documentation and may result in financial and legal consequences for the client.

10.4 Mandatory Pre-Chargeback Contact. Before filing any chargeback or bank dispute, the client is contractually required to contact JobScoot at [dispute@jobscoot.com] and follow the dispute resolution process outlined in Section 11 of the Terms and Conditions. Failure to do so constitutes a breach of the client's contractual obligations.

SECTION 11 - BILLING CONTACT AND RESOLUTION

11.1 Contact Information. For all billing-related inquiries, clients should contact:

11.2 For urgent billing concerns or potential unauthorized charge reports, clients should mark their email subject line as "URGENT - BILLING CONCERN" to ensure priority handling.

11.3 JobScoot will make every reasonable effort to resolve billing concerns through direct communication before any formal dispute process becomes necessary. Clients are encouraged to contact the billing team directly as the fastest and most effective route to resolution.

SECTION 12 - AMENDMENTS TO THIS POLICY

12.1 JobScoot reserves the right to amend this Billing and Payment Policy at any time. Clients will be notified of material changes via email to their registered address at least fourteen (14) days before changes take effect on active accounts. Continued use of the service after the effective date of amendments constitutes acceptance of the revised Policy.